Refund policy

Due to the hygienic nature of our products, all purchases made through Silk & Noir are considered final sale and are not available for refund or exchange. We kindly encourage customers to review their orders carefully before completing their purchase.

If your order arrives damaged or defective, please contact us within 48 hours of delivery at hello@shopsilkandnoir.com with clear photos of the issue so we can resolve it efficiently.

SILK + NOIR is not responsible for lost or stolen packages once they have been marked as delivered by the shipping courier.